This is how we protect your data
Brendan Research collects and holds personal data for research purposes. All of this data is held by consent given at the point of data collection, such as completing an online survey, or responding to an interview question.
We collect data using secure online sites such as SurveyMonkey, and through telephone interviews. Information online is collected through secure systems, detailed here.
We store personal data in encrypted files and data is anonymised before analysis.
Your information always belongs to you and you can withdraw your consent for us to hold your information at any time by emailing fiona.tweedie@brendanresearch.com
If you have given your name or contact details, we do not store this information in the same place as your survey responses. If we do need to make a link, this is done with a unique ID code.
We do not share personal data with any other organisation, unless this has been specified clearly in the consent form.
If we are conducting research on behalf of another organisation, the resulting information given to the client is completely anonymous, unless this has been specified clearly in the consent form and you have chosen to reveal your identity as part of the survey.
If we use a quote from your response, it will have been chosen carefully, and published under a pseudonym (another name).
Brendan Research is the trading name of Fiona Tweedie. We are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information you provide us with. This privacy notice is designed to make clear the ways we treat data you provide us with in person, online, via email, phone, in writing or other correspondence.
Any data collected will be used and held in accordance with the requirements of the EU General Data Protection Regulations and the Data Protection Act 2018.
We will never release your information to third parties for their marketing purposes. We only use personal information in the ways we need to and that is expected of us.
This website uses cookies, which are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit. For further information visit www.aboutcookies.org or www.allaboutcookies.org. If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.
Our website contains links to other websites. This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.
When someone visits brendanresearch.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Website Cookies section above.
We are part of a business network that values interconnectedness and thrives on mutual learning and support. Where information has been provided directly or by a trusted colleague, we will store this information so that we can remain aware of your service. We will occasionally contact you where we feel their is a legitimate interest to do so. For example, if there is a significant event, change of circumstances, update to our own contact info or business, or if we want to use your services.
As part of the process to enable you to contact us via the forms on our site, we collect information like your name, email address, comments and answers to questions. Once the form is submitted, we will use the details you supplied to email you back or deliver the agreed service.
We use a third-party provider, Webflow.io, to enable website visitors to contact us via our website contact form. Webflow do not store any customer data. For more information, please see Webflow’s privacy notice.
We hold information from our website forms to assist in the delivery of agreed services.
We hold information about our prospects if they have received a proposal from us so we can deliver our service if they decide to proceed with the proposal
We hold information from our website contact forms so we can deliver our service if they decide to request a proposal. We hold information about our customers so that we can deliver our service.
We hold copies of invoices and bank statements for 6 years in line with HMRC requirements
We retain details of businesses who have expressed interest in providing or receiving a service.
We have in place physical, electronic and managerial procedures to safeguard and secure the personal information we collect.
We continually review what information we hold and delete what is no longer required.
We have summarised the rights that you have under the General Data Protection Regulation.
Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights. More information on GDPR and the DPA is available at ico.org.uk.
Your principal rights under data protection law are:
The right to be informed
The right to object
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
Rights in relation to automated decision making and profiling
You are entitled to view, amend, or delete the personal information that we hold about you. If you would like a copy of some or all of your personal information, please email your request to Fiona Tweedie, founder of Brendan Research, at fiona.tweedie@brendanresearch.com.
We aim to meet the highest standards possible when collecting and using personal information and take any complaints very seriously. You can complain directly to Fiona Tweedie, founder of Brendan Research, at fiona.tweedie@brendanresearch.com.
If you are not happy with our response, or you believe that your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk.
This privacy notice will be reviewed regularly. It was last updated in October 2020.
